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Support Options
Base Support
The base support is anything but basic! Our support includes direct access to the consulting team 24 * 7. Free performance reviews, Unlimited support, 15 minute response times and written SLA for your assurance and free upgrades.
Premium Support
Premium support enables organisations to accurately budget for future IT expenditure, by including: managing and upgrading your IT Infrastructure as required, regular training to ensure your staff are proficient and ongoing optimisation of your IT Investment.
Contact us for more details
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How much support do I get?
Reactive or Proactive? Support Vs Maintenance. At Pro Initiative we firmly believe that the effectiveness in the long term of your IT investment comes down to how well it is supported. This is why our standard support is designed to enable you to get the most out of your IT investment. We tailor our support offering to match your needs and expectations.
Who has the knowledge
Ever feel that you know more than the person at the other end of the phone?. At Pro Initiative we only employ staff that have excellent knowledge of your application and have practical industry experience, who you can communicate with.
Support Centre
Do you have passion?
We are always looking for professional people who have passion. That is passion to get the job done right first time and deliver tangible results. We believe the only way to deliver top results is with top people! Call us today for a confidential discussion. |
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What We Deliver
The Most Creative Ideas
Professional Results
Serious Customer Support
Special Info
Looking to outsource?
Trying to reduce your IT spend while increasing productivity and service levels? You should consider partnering with Pro Initiative. We will develop a Service Level Agreement, which will map out the short and long range benefits we can provide, through a strategic partnership with an organisation that focused on IT Infrastructure, not just software.
Ask us how
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